Parcel delivery tracking
Track your parcel
Parcels from our warehouse travel with SkyNet. Enter your tracking number to see where yours is right now.
Parcel delivery timeline
Delivery policy- Destination
- Peninsular Malaysia
- Order processing
- 3 to 5 working days
- Preparing documents, booking the courier, picking and packing.
- Transit time
- Set by SkyNet
- From our warehouse to your door, once the parcel is dispatched.
- Working days are Monday to Friday, excluding public holidays.
- Orders are processed first in, first out.
- Delivery can take a little longer during peak seasons, promotions, or unforeseen circumstances.
Need help?
For a question about the delivery itself, SkyNet can answer fastest. For anything about your order, contact us.
SkyNet customer service
SSF Home customer service
Phone lines are open Monday to Friday (except public holidays), 9am to 6pm, closed 1pm to 2pm. Emails are answered within 2 working days.